Reviews
Want to see what your neighbors have been saying about us? Take a look at our customer reviews below and see why we are the preferred Annapolis plumbers. Call today at (410) 268-7191 for flat rates and 24/7 emergency service.
Local Reviews
for Annapolis, MD
Powered by Nearby Nowprofessional service
Gail - Annapolis, MD
Steve Heidler was very professional and listened to my concerns and was able to resolve the issue with follow up actions. Please change my records to include my new address: 66 Franklin Street, #413, Annapolis 21401 and add my cell phone 410-897-2221.
Quick, efficient & friendly
Jackie - Annapolis, MD
My technician was friendly and knew what he was doing. He diagnosed the problem with my A/C system right away. He replaced the faulty part quickly, and then also checked beyond that to make sure there was nothing more that was malfunctioning. He was done quickly, and the cost was reasonable. Welcome service when the weather is hot and humid!
New hot water heater
Theresa - Annapolis, MD
Heidler recently replaced my hot water heater. Installation appears to be good. I was, though, disappointed that they didn’t offer a discount for being a loyal customer. The discount that I received was due to my annual service/maintenance contract. However, I don’t really see that as a discount since I pay annually for the service contract. I was also disappointed that Heidler could not schedule installation for two weeks. Taking cold showers for two weeks was not pleasant.
Timely and courteous service.
Brian - Annapolis, MD
I am very satisfied.
Tremendous
George - Annapolis, MD
Kris S.
Cleared sewer stoppage.
Kris S.
Cleared private condensate stoppage in upstairs unit leaking into downstairs unit.
Kris S.
Cleared common condensate drain stoppage.
Kris S.
Repaired HVAC equipment.
Kris S.
Replaced rotted waste & overflow tub drain gasket in second floor tub.
“I am grateful for the extremely minimal impact to our front yard (tree remained untouched), and concrete floor that had to be “jackhammered” then repaired. But most importantly I am extremely grateful to your crew for the courtesy they extended to my wife; they were professional, personable, gracious and respectful. From how my wife described it, they were also respectful of our property both during and after the repair.”
T.D. – Annapolis, MD 21409
“I greatly appreciate your efforts and the boiler installation looks great! Your men work well together and took great pride in their work.”
E.D. – Servena Park, MD 21146
“I was amazed at your prompt response and the proficiency of your crew who, without benefit or any printed construction records, knew where to begin, find the leak and repair it Great Job.”
M.T. – Annapolis, MD 21401
“Your people were extremely competent and fast and your planning got the job done efficiently. This was not a run of the mill job and, as an engineer myself, I was very impressed with how effectively your people solved the several problems encountered.”
H.B. – Arnold, MD 21012
“We were very impressed with the efficient and workmanlike manner in which your men did our job!”
D.M. – Annapolis, MD 21401
“Thank you for your prompt service and good work done by your mechanics.”
E.M. – Arnold, MD 21012
“Superior and polite mechanics wonderful job!”
S.G. – Annapolis, MD 21401
“Thank you very much for all your courtesy in doing my job. Your men are very professional”
W.D. Annapolis, MD 21401
“…It boiled down to two non-functional parts, and your technician’s persistence to review and correct the installation. Thank you for your cooperation and patience in this case.”
B.K. – Arnold, MD 21012
“The work is just “to die for”. Your company is so well organized and I will call with every plumbing need I have.”
D.P. – Annapolis, MD 21401
“Your emergency technician did an excellent job, I’m really pleased, this was a really positive experience.”
T.D. – Arnold, MD 21012
“The gentleman you sent to connect my gas line was outstandingly professional and polite. He did the job beyond expectation. You are very fortunate to have him in your employ. His professionalism is too rare in our world.”
J.P. – Annapolis, MD 21403
“…BIG thanks for taking care of my bathroom. Everything looks great and we appreciate your patience, concern and wonderful work ethics. Thank you!”
E.L & R.G. G – Crownsville, MD 21032
“Your technician was very nice. We really appreciated the way he treated us and we’ll be using Heidler, Inc. from now on!”
Local Restaurant – Gambrills, MD 21054
“Thank You! Fireplace logs are the best! They heated our house when we had no electricity.”
E.B. – Arnold, MD 21012
“Thank you. The gas fireplace heated our home when the power was out.”
R.H. – Annapolis, MD 21403
“Wish I had called Heidler from the Get/Go”
J.C. – Arnold, MD 21012
“I wanted to let you know how pleased I was with the service I received today from your technicians. It was not a very large job, but very complex because of the way the water is supplied to the row of townhomes that I live in. They were both patient and professional the entire time. The end product was very impressive and they cleaned everything up prior to leaving. With prior experience from the previous plumbing company our homeowners association used to use, it was a ray of hope today seeing that there were still companies out there that not only was professional with each employee that I conversed with, but also the work was done correctly at a reasonable price. Thank you.”
HOA Board President – Crofton, MD 21114
